We're more than a service provider.
Windstream is one of the largest providers of telecommunications services in rural communities in the United States that provides phone, high-speed Internet and digital television services.
We're more than a service provider. We're a find-your-new-favorite-show-a-week-provider.
THE PROJECT
Design a module library to re-platform two customer facing websites onto a new CMS system.
Evaluate and modernize existing modules for optimized responsive behavior and usability.
Work in a multidisciplinary team in design sprints for maximum velocity and speed.
MY ROLE
Research and audit competitive telecommunication companies for best practices and areas of opportunity.
Design and wireframe modules that adhere to brand guidelines and meet all the functional use cases.
Synthesize business needs and customer needs for optimized usability.
Liaison and communicate design decisions with the client.
Learn the Windstream technical ecosystem.
current website pages
Windstream Residential site pages
windstream small business site pages
Windstream technical ecosystem
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windstream customer user-flow
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Module Library
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Analyze
Dissect Windstream Residential and Windstream Small Business websites for all the components and modules that make up the customer facing sites.
wireframe
Convert each existing module into a module comprised of atomic elements.
refine
Modify and refine each module for optimal responsive behavior and use-case fulfillment.
